Who We Serve

Any survivor of domestic violence is welcome at The Second Step.  The Second Step has helped over 2,000 adult and child survivors of domestic violence find a way from violence to self-reliance.  Over 95% of our clients are women and their children, although our staff is sensitive to the needs of others.  Of those we serve, approximately 30% are African American, 30% are Caucasian, 30% are Latino and 10% are Asian-American.

The Second Step can serve sixteen families in its residences at any given time, with three additional families housed at the Louis Garfield House (owned by CAN-DO).  The Afterschool Program serves children in our residences.  Each year, approximately 120 families use our services as non-residents.

Families come to The Second Step from the inner city and the suburbs, from Massachusetts and beyond – many referred by “first step” domestic-violence crisis shelters. Survivors of abuse have diverse levels of education and skill: some have graduated from high school and others have not; some are college graduates; some are licensed professionals and others are entry-level workers; some do not speak English and others speak multiple languages.  What unites them is the trauma, isolation, and shame of abuse and a powerful desire to move beyond crisis to confidence, independence, and building sustaining community. 

Read domestic violence survivor stories, told in their own words.