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Community Advocate
July 15, 2016
Background: The Second Step (TSS) fosters the safety, stability, and well-being of survivors of domestic violence. Our residential and community-based programs build on the strengths, needs, and values of the individuals and families we serve. In partnership with survivors and in collaboration with the community, we lay a foundation for a future free from abuse and full of possibility.

Job Title: Community Advocate

Primary Objective: Providing comprehensive case management, emotional support & advocacy services to survivors of domestic violence, within an agency framework that is trauma-informed, strength-based, relational, and empowering. The Community Advocate works closely with the Director of Community Programs to support survivors of domestic violence (DV) living in the community, collaborates in the planning, implementation and evaluation of programs, and is responsible for other activities as assigned. All direct service employees of The Second Step are expected to provide support services from a trauma-informed perspective.

Hours: 40 Hours a week. Typically 9-5, includes some evenings and flexibility.

Primary Duties include but are not limited to:
* Providing case management, safety planning, psycho-education, referrals, and support services to clients
* Providing ongoing emotional support to survivors
* Advocating on behalf of survivors in areas such as the medical field, with landlords & utility companies, school systems, and other social service agencies
* Training, planning, group facilitation and administrative duties for the IMAGINE Program.
* Leading psycho-educational groups

Additional Responsibilities may include:
* Attend and actively participate in weekly team meetings and agency-wide staff meetings.
* Represent TSS at community events and forums as needed (determined in consultations with the Director of Community Programs).
* Assist other advocates and directors in coordinating special events, including holiday celebrations for TSS program participants, summer retreats and cookouts, the annual backpack drive, the holiday gift drive and other special events as needed.
* Supervision of volunteers, interns and/or support staff as identified by Director of Community Programs.
* Facilitating primary prevention workshops for a wide variety of audiences

Candidates should have 2-3 years of experience working with survivors of domestic violence and/or homeless families and individuals in residential and/or community-based programs. Knowledge of issues related to domestic violence, trauma, mental health, and addiction – with a particular emphasis on how these issues impact families – is essential. Knowledge of issues related to child development and parenting is also valuable. While a Master’s degree is preferred, we also consider relevant life experience and employment background to be valuable assets.

Additional qualifications include:
* Master’s degree preferred. Bachelor's degree and extensive experience in the field of Domestic Violence/Trauma required.
* Strong clinical skills
* Strong crisis management, problem-solving, and interpersonal skills.
* Demonstrated ability to learn and master new skills and materials.
* Ability to manage competing priorities simultaneously and precisely.
* Knowledge/ Experience with public housing and appeals process
* Flexibility
* Strong written and verbal communication skills.
* Strong organizational skills, including the ability to work calmly under pressure
* Cultural competence and/or willingness to learn
* Collaborative team player
* Public Speaking experience
* Strong communication skills and Proficiency with computers and technology
* Bi-lingual (English/Spanish) preferred.
* Enthusiasm about working collaboratively and effectively in an environment that is linguistically and culturally diverse.

Hours: Full-time (40 hours/week), with a combination of days & evenings to be determined together with the Director of Community Programs. This is an exempt position, and flexibility in scheduling is important. On-site clinical supervision is provided monthly.

Salary and Benefits: TSS offers a competitive salary and benefits package to full-time employees. Compensation is commensurate with experience.

Equal opportunity: The Second Step encourages multi-cultural & multi-lingual diversity in all of its programs. Minorities, multi-lingual candidates, survivors of domestic & sexual violence, and LGBQ/T candidates are strongly encouraged to apply. The Second Step, Inc. is an affirmative action, equal opportunity employer.

If you are interested: please send a resume and cover letter to Carole Thompson, Director of Community Programs, at

Please direct your application to cthompson@thesecondstep.orgBack to List »